Five reasons why the number of Facebook fans and Twitter followers matter

Okay so in my previous post I contradicted “conventional wisdom” or at least one of the so-called “rules” of social media. Who’s heard of this one? It’s not the quantity of fans that matter, it’s the number of engaged fans That’s nice. It really is lovely. It sounds good. It absolves the social media guru [...]

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Why is measuring social media ROI so difficult?

One of the reasons measuring social media is difficult because most of the time marketers / PRs / AND AGENCY TEAMS don’t set the objectives properly, and usually that’s because they don’t understand the problem and jump straight to metrics / numbers / charts. In fact, I’ve seen some blog posts recently expounding the do’s [...]

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When QR codes are not used properly

This is an example of a billboard I saw at a train station in Sydney. They’ve dutifully included the QR code in a location that’s too low to actually shoot unless you jump onto the train tracks. It’s also too small for the phone’s camera to recognise.

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